FAQ
WHAT IS YOUR CANCELLATION POLICY
Please cancel or reschedule your booking at least 24 hours in advance. Cancellations made within 24 hours of the scheduled service will be subject to a 50% charge of the booking fee. No-shows will be charged the full booking fee. We appreciate your understanding and cooperation. Payment is required upon booking.
WHEN DOES THE BOOKING WINDOW CLOSE
Classes and private training spaces may be booked up to 3 hours prior to the scheduled start time. Members may contact the gym within 3 hours of training time to schedule a class or training if space is available.
WHAT ARE THE COURT RENTAL RATES?
Full and half court rentals are available by request. Our court is regulation size with 6 total goals and a scoreboard. If renting the half court, we may set up a court divider. You may only use what you have booked.
The court can be booked by the hour at $75 for half court and $150 for full court.
The court can be booked for more than one hour based on client needs.
The half court has a max of 8 athletes for training and classes.
CAN I ARRIVE EARLY OR STAY LATE?
Our gym operates based on reservations. To respect all client and member reservations, we ask that you arrive no earlier than 10 minutes prior to your scheduled start time and leave no later than 10 minutes after your scheduled end time.
PARENTS/GUARDIANS: CAN I STAY IN THE GYM DURING MY ATHLETE'S CLASS/TRAINING?
Parents, guardians, and guests may stay on the bleachers in the court area during Basketball Skill Classes, Leagues, Camps, and other events while your athlete is training in the court area.
Parents, guardians, and guests are not allowed to use the court or other training areas while waiting for their athlete.
DO YOU HAVE A CONCESSIONS STAND?
Yes! We have snacks and drinks available for purchase.