We collect and store information you submit on our website or share with us through other means. This may include details such as your Internet Protocol (IP) address, login credentials, email address, password, device and connection data, and your purchase history. We may also use tools that analyze your session—like how quickly pages load, how long you stay on each page, how you interact with the site, and how you navigate away. Additionally, we gather personally identifiable information, including your name, email, password, messages, payment details (such as credit card info), feedback, product reviews, preferences, and personal profile data.

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When you make a purchase or complete any transaction on our site, we collect personal information you provide—such as your name, address, and email—as part of the process. This information is used strictly for the purposes outlined in this policy.

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We collect both personal and non-personal information for the following reasons:

- To deliver and manage our services;
- To provide you with ongoing customer support and technical assistance;
- To communicate with you about service updates, promotions, or personalized content;
- To analyze aggregated data to improve our offerings and those of our partners;
- To meet legal and regulatory obligations.

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Our website is powered by the Wix.com platform, which provides the infrastructure for our online services and sales. Your data may be stored using Wix.com’s secure servers, databases, and integrated applications—all protected by firewalls.

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Any direct payment gateways used via Wix.com follow the standards set by PCI-DSS (Payment Card Industry Data Security Standard), governed by the PCI Security Standards Council, which includes companies like Visa, MasterCard, American Express, and Discover. These standards help ensure your payment information is handled securely.

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We may reach out to you for reasons such as managing your account, resolving issues, collecting payments, conducting surveys, sending updates about our services, or enforcing legal agreements and policies. These communications may occur through email, phone calls, text messages, or postal mail.

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If you no longer wish for us to process your information, please reach out to us at contact@verticalgyms.com or by mail at 2328 Jackson Downs Blvd, Nashville, TN 37214.

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This privacy policy may be updated from time to time. We encourage you to check it regularly. Any updates take effect as soon as they’re posted on the site. If there are significant changes, we will note them here so you're informed about the type of data we collect, how it’s used, and any cases where it might be disclosed.

 

To view, update, correct, or request the deletion of your personal data, contact us at

contact@verticalgyms.com or write to us at 2328 Jackson Downs Blvd, Nashville, TN 37214.

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